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Diversity in the Workplace

Diversity Management is a comprehensive managerial process for developing an environment that works for all employees. It encourages managers to enable, empower and influence employees to reach their full potential. It ensures that organisational systems, policies and practices do not benefit one group more than another. The idea of inclusiveness is central to Diversity Management and it addresses workplace behaviours and understanding differences while focusing on an organisation's culture and climate. Managing diversity in the workplace enables organisations to better serve their customers and clients because it gleans a better understanding of their needs.